Refund policy
Refund & Return Policy
All sales are final.
As a small business, JAYB Apparel LLC is currently unable to accept returns, exchanges, or refunds. Please carefully review product descriptions, sizing information, colors, and your order details before completing your purchase.
By placing an order with JAYB, you acknowledge and agree that your purchase is final.
Damaged, Defective, or Incorrect Items
We want you to receive your order exactly as expected. Please inspect your order when it arrives.
If your item arrives damaged or defective, or if you receive an incorrect item, please contact our team as soon as possible at jaybapparel.com@gmail.com. Include your order number, a description of the issue, and photos when applicable so we can review the situation and determine an appropriate resolution.
Issues involving damaged, defective, or incorrect merchandise will be handled on a case-by-case basis.
This policy does not limit any rights you may have under applicable law.
Returns & Exchanges
At this time, JAYB Apparel LLC does not accept returns or exchanges, including for:
- Incorrect size or fit
- Change of mind
- Color or style preference
- Sale or promotional items
We encourage you to review all available sizing and product information before placing your order. If you have a question about a product before purchasing, please contact us and our team will be happy to help.
Refunds
We do not offer refunds at this time. All purchases are final sale.
If there is a problem with your order because an item arrived damaged, defective, or incorrect, please contact us at jaybapparel.com@gmail.com so our team can review the issue.
U.S. Orders Only
JAYB Apparel LLC currently accepts and ships orders within the United States only. International ordering and shipping are not available at this time.
Our policies may be updated in the future as JAYB grows and expands its services.